“The biggest impact Patchwork has had on my life, is it has bridged the gap between having potential and being able to fulfil it, putting you in the right places at the right time, providing opportunities for you to improve yourself but also improve things for others…”
This policy will come into effect starting on 25 May 2018.
The Patchwork Foundation is committed to protecting your privacy and processing your personal data in accordance with the EU General Data Protection Regulation (GDPR). This policy explains how information we collect about you is used and kept secure, your privacy choices when using our website, and your right to access your information under GDPR.
This policy explains how the Patchwork Foundation uses the personal information we collect from you. We collect information about you when you provide it to us, when you engage with our programmes and events, when you visit the Patchwork Foundation’s website and contact us via email or post.
By visiting the Patchwork Foundation’s website, signing up for updates and/or events you are consenting to our use of your information in this way.
We may make changes to this policy so please check from time to time for any updates.
Information about you we may collect and use
You may give us your name and contact information by:
- filling in forms on our websites
- subscribing to our newsletters and updates about our activities and events
- registering for, or enquiring about, our activities, events and services
- contacting us through our website
- reporting problems with our website and social media channels.
You may provide your name, contact information and other personal information to us if you:
- apply for a job at the Patchwork Foundation
- register for an event
- apply for one of our Programmes
- sign up to our newsletters and/or mailing lists
We may also receive information about you from third parties, for example from our service providers. When you visit our sites, we use third party services to collect certain technical information from your device including standard internet log information i.e. Internet Protocol (IP) address, browser type and version, and page interaction information.
How we use your information
We use the information you give us to:
- communicate with you, including via email newsletters
- provide you with the services and the information about our activities and events that you have requested
- deal with your requests and enquiries
- contact you for reasons related to your enquiries
- conduct surveys and process your response to any survey you participate in for research, evaluation and statistical purposes
- ensure that content from our sites is presented in the most effective manner for you
- otherwise communicate with you in connection with our charitable aims and activities.
The technical information we collect when you visit our sites is used for legitimate interests for processing, site administration and internal operations (ie troubleshooting, data analysis, testing, research, statistical and survey purposes). This enables us to improve our communications to ensure that content is presented in the most effective manner for you and for your device, to allow you to participate in interactive features of our services when you choose to do so, and as part of our efforts to keep our sites safe and secure.
Sharing your information
For the purposes described above we may share your personal information with different parts of our organisation.
We may also share your information with our service providers, suppliers, partners, associated organisations and agents, some of whom may be based outside the European Economic Area.
The Foundation will not sell your personal data to third parties under any circumstances, nor do we permit third parties to sell on the data we have shared with them. Any transmission of data to or from external partners is managed through agreed processes that comply with General Data Protection Regulations
Looking after your personal information
We securely store all information you provide to us. While we implement safeguards designed to protect your information, as the transmission of information via the internet is not completely secure, we cannot guarantee the security of your information transmitted to our sites; any transmission is at your own risk.
Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access, but we recognise no security system is impenetrable.
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes by checking certain boxes on the forms we use to collect your information), to request the deletion or restriction of your information, or to request your information in a structured, electronic format.
If you have concerns about the way the Patchwork Foundation collects, processes or stores your personal data then you have the right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk/concerns.
You have the right to access information held about you by making a subject access request. If you wish to do so, you should send your request in writing to [email protected] We will respond to your request providing the information requested within one month of the request being received.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted by law or have compelling legitimate interests to keep.
Our sites may contain links to and from the websites of third party affiliates. These sites have their own privacy policies which you are advised to read. We accept no responsibility or liability for such policies.
Our Policy towards children
Our activities and services are not directed to individuals under the age of 16. We do not knowingly collect information of children aged 16 and under. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. On occasion, a parent may consent to us holding information for a child/ren aged under 13. If you become aware that a child has provided us with personal information, please contact us by email at [email protected] or by post at Unit C119, Trident Business Centre, 89 Bickersteth Road. London, SW17 9SH
The Controller for your personal data is the Patchwork Foundation, and we can be contacted by email at [email protected] or by post at Unit C119, Trident Business Centre, 89 Bickersteth Road. London, SW17 9SH
Our Data Protection Officer is responsible for monitoring compliance with relevant legislation in relation to the protection of personal data, and can be contacted by email at [email protected] or by post at Unit C119, Trident Business Centre, 89 Bickersteth Road. London, SW17 9SH
Please contact us at [email protected] if you have any concerns or questions about the above information or you wish to ask us not to process your personal data for particular purposes. Where you have specific requests relating to how we manage your data, we will endeavour to resolve these, but please note that there may be circumstances where we cannot comply with specific requests.